Question
2018Gigi
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jun-23-2021
07:39 AM
Help, I sent an invoice to a buyer for payment and I need to cancel and or edit the invoice. However, the invoice shows up under activity but it does not give me an option to edit or cancel it . It originally showed pending now it shows “pay now”. What can I do to correct this? The party needs to pay me not the other way around. I would appreciate your assistance.
Labels:
- Labels:
-
Invoicing
1 REPLY 1
PayPal_JonK
Moderator
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jun-27-2021
08:55 PM
Hello @2018Gigi,
Welcome to the PayPal Community! Here's a Help Center article on How to archive, delete or cancel an invoice? I'd recommend cancelling it and sending it again with the corrected info.
Good luck with that invoice!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Can Volunteers Run a Business/Nonprofit Profile? in Reporting Archives
- Sufficient Evidence for Virtual Goods Sale Dispute? in Managing Risk and Fraud Archives
- Invalid vendor account error in Merchant Products and Services Archives
- Question about the New IRS requirement in Reporting Archives
- smart button in Merchant Products and Services Archives