Question

2018Gigi
New Community Member

Help, I sent an invoice to a buyer for payment and I need to cancel and or edit the invoice. However, the invoice shows up under activity but it does not give me an option to edit or cancel it . It originally showed pending now it shows “pay now”. What can I do to correct this? The party needs to pay me not the other way around. I would appreciate your assistance.

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @2018Gigi,

 

Welcome to the PayPal Community! Here's a Help Center article on How to archive, delete or cancel an invoice? I'd recommend cancelling it and sending it again with the corrected info. 

 

Good luck with that invoice!

 

 - Jon K


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