Hi Mack_2011, and welcome to the forums!
If you give Customer Solutions a call, they can get you on the track to resolving that.
Usually, it's one of a couple of things - either you let someone use your account a long time ago on the premise that it was for one payment, and they neglected to remove the bank afterward (more common than you'd think, and another great reason never to share financials with other people, even if you know them!), or someone mistyped their own bank account and accidentally added the wrong number. In this scenario, they would not be able to confirm the bank, and once ownership is proven, the account can be freed up for use.
Click Contact Us at the bottom of any PayPal page, and give CS a call.
I hope this helps!
Olivia
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