i keep getting this email from "paypal" HELP. I dont know what to do.


When I recieve payment notifications and respond to the email. I keep getting this response. Is anyone else getting this email?


This is the email I keep getting:


Hello Samantha Flanders,

We want to help you but we're not able to respond directly to emails
sent to this address.

One of the best ways to get answers to your questions is to go to the
PayPal website and visit the Help Center by clicking "Help" at the top
of the page.

If you have a problem with limited access to your account, you'll need

1. Go to the PayPal website and log in to your PayPal account.
2. Click "Resolution Center" at the top of the page.
3. Follow the instructions in "Steps to Remove Limitations."

If you can't log in to your account, you'll need to:

1. Go to the PayPal website.
2. Click "Contact Us" at the bottom of any page.
3. Click "Contact Customer Service."
4. Click "Continue" and follow the instructions.

We value your business and want to provide you with the best customer





When I go to the resolution center, I can't find anywhere that says my limitations or anything. Please help! Is anyone else getting this?

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PayPal Employee
PayPal Employee

Welcome to the Community!


I'm sorry you won't be able to respond directly to this post - we've made some improvements to the PayPal Community Help Forums, and as part of the upgrade, all existing posts were Archived and locked. The new boards and the new Community is accessible here.


You're receiving this response because you are replying to an email that has PayPal has sent to you from one of our unmonitored email addresses, such as service@paypal.com. 


If you were attempting to respond to the buyer, please email them by creating a new email.  If you are attempting to respond to PayPal, please use the Contact Us option.





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