Visa Gift Card ... how to remove

lostlove10
New Community Member

 Hi, please help .... I added a visa gift card and have used it a while ago.  I want to add another credit card but atm I have full list.  I tried to remove the gift card but it says can't remove  cause of pending trans, the thing is the card has already been deleted on visa's end so how can there be pending trans when everything has gone thru o.O.  How do I go about getting it removed from my account so I may add other cards.  Thank you for any help u can give.

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1 REPLY 1

PayPal_Adrian
PayPal Employee
PayPal Employee

lostlove10,

 

In some instances, removing a card can take a little longer than expected.  This is because there is often certain processes going on in the background when it comes to payments, and for those reasons, cards or bank accounts have to remain for a little while longer than expected.  I would give it a few days, and if you still can't get the card removed, reach out directly to PayPal via the "Contact Us" link and we can take a closer look.

 

Hope this helps,

 

Adrian

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