Please help me figure out where my money is

Jes
Contributor
Contributor

I went to transfer money (50 dollars) from my paypal to my bank account (for the first time) and i got an email that said there was a problem. I may have put in the information wrong or something but thats not the issue. The email said that the money would be returned to my paypal account, but i have not recieved it in either my bank account or my paypal account. Where is it?

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PayPal_Lilly
PayPal Employee
PayPal Employee

Hello Jes,

 

Thanks for stopping by! 

 

It sounds like we attempted to send the funds back to your bank, and we received an error.  So, I would give it 3-5 business days for the funds to show back up in your PayPal account. 

 

If the funds do not show up after 5 days, I would suggest giving our Customer Service a call.  They would be glad to look into it for you. 

 

Hope this helps!

 

Lilly

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PayPal_Lilly
PayPal Employee
PayPal Employee

Hello Jes,

 

Thanks for stopping by! 

 

It sounds like we attempted to send the funds back to your bank, and we received an error.  So, I would give it 3-5 business days for the funds to show back up in your PayPal account. 

 

If the funds do not show up after 5 days, I would suggest giving our Customer Service a call.  They would be glad to look into it for you. 

 

Hope this helps!

 

Lilly

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