refund

tandy10
New Community Member

why doesnt paypal take money automatically from bank account, to issue a refund to a ebay buyer when no funds in paypal account,

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator

Hi there tandy10,

 

A bank transfer takes 5-7 working days to clear therefore cannot be used to issue a direct refund. This is the reason you need to have the funds available in your balance.

 

Siobhan

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