paypal

[gianni-d-1990]

i sold 2 items on ebay both customers have paid,but on my paypal it shows no activity of any transactions and im not sending the items untill i received my payments 

[PayPal_paula]

Hi gianni-d-1990, 

Could it be that you  may have listed an old or incorrect email address on your eBay listing. 

Here’s how to find the email address you used in your eBay listing:

1. Go to www.ebay.co.uk and log in to your account.
2. Click ‘Sold’ in the ‘Sell’ section under ‘My eBay Summary.’
3. Click ‘Sell Similar’ under ‘More Actions’ next to the item you want to be paid for.
4. Find the email address you used in your listing under ‘Decide how you’d like to be paid’ near the bottom of the page.

Note: If you get an email from eBay saying you’ve been paid, the email address where you got that message is the one which must be added to your PayPal account to successfully receive that payment. If this is an incorrect email address and can not be added please ask your buyers to cancel the payment and resend it to the correct email address. 

I hope this resolves it for you

Paula