Use of UK Bank issued credit card with address registered in the EU

[Veron]

Hi

I reckon this is one for PayPal to answer. I have a credit card issued by a UK bank, I keep this card operational even though I now live in the EU. All the billing details correspond to the EU address.

I can use this card to buy stuff direct from the UK in pounds sterling - its useful as the bank is a UK bank, no conversion fees. I can also use the card in any shop in the EU. However, if I want to pay for anything using paypal, they refuse to accept the card.

This is a concern, I would like to pay my shopping cart provider in pounds sterling, but they take payment through paypal and PayPal wont accept the card.

I tried to buy something off my  own website, Paypal wont accept the card. Basically its because the card has an EU address not a UK one, but its fine with the issuing bank.

Many of my customers may well have UK bank issued cards that they would like to use, why does Paypal refuse payment on such cards - they are perfectly valid cards that can be used all over europe, or indeed all over the world. BUT not on PAYPAL ! ! ! 

PalPal please resolve this as its you that is out of step. 

[PayPal_david]

Hi there Veron,

If you are currently living in a country other then the UK, you would not have the ability to register a card that was opened in the UK to your PayPal account. Another example would be that if you had a UK registered PayPal account, you wouldn't be able to register a card that was opened in a different country other then the UK.

This is a security feature on the PayPal website and as a result, it may be preventing you from registering your card on your account. You could try registering the card using the billing address that appears on your statement, you will be able to register the card on your account depending on if your bank accept or reject our request to register the card on your PayPal account.

I hope this information helps,

David.