Yes, I've read the other posts about a PayPal e-mail address. . .!
I'm puzzled because a company that I pay bills to through PayPal still had my old (now defunct and not working) e-mail address on their My Account details. But I found I couldn't update it to my current e-mail address. I asked if they could do so"behind the scenes".
They said no they couldn't. I would have to delete my current payment agreement through PayPal (on their website) and create a new one with the new e-mail address. When I tried to cancel I was told I had to register a credit card before I could cancel the agreement. So I did that, and clicked on the link to create a new agreement with the company.
I found myself transferred to PayPal, to the usual panel I complete as I am making a payment. But I don't want to make a payment, I thought, I don't owe anything. But I perserved and suddenly found I was being thanked for starting a new agreement. By the company, I think. And I wasn't being asked for a payment.
Baffled? I certainly was.
Then I told the company all of this and commented that they certaibnly liked to make things complicated for their customers. Why couldn't I just change my details on the My Profile part of My Account (with them) instead of "bothering" PayPal.
I pay a range of businesses through PayPal without the other business demanding a separate e-mail address. I use the one I have had for a time.
If you're still reading this(!), does anyone know why I had to go through the procedure for just that company? I should say PayPal weren't asking for a new agreement.
