Order/Status Query

brandy7
New Community Member

On my Paypal account I received a payment for a sale but now under Order/Status/Action it is showing 'Sent' - Issue Refund' .  The money has been credited to my account.  This has never happened before any help please.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

The issue refund is always there for a short time so if you need to issue a refund you know where it is.

 

It is NOT an instruction to do so.

 

I have 3 on my last sales.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

The issue refund is always there for a short time so if you need to issue a refund you know where it is.

 

It is NOT an instruction to do so.

 

I have 3 on my last sales.


Advice is voluntary.
Kudos / Solution appreciated.
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brandy7
New Community Member

Many thx -

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