PayPal query

alanmt10
New Community Member

just sold my first item on eBay çustomer sent payment, eBay acknowledged payment,cu customer colected item,payp Pa says credit on hold/pending,can ca explain this to PayPal as no way of explaining.have i missed doing something

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kernowlass
Esteemed Advisor
Esteemed Advisor

@alanmt10

 

Sounds like the new seller hold....
Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746

 

HOWEVER ...............

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.
Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.
That way you have cash in hand / no wait / no fee / no risk of a dispute.


Advice is voluntary.
Kudos / Solution appreciated.
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