COLLECTION ONLY ITEM

lcdc1
Contributor
Contributor

I have sold an item listed 'Collection Only' but when I have gone into the item to see when it is to be collected it states a Shutl payment which seems to be for me to pay. Has any one had this problem as customer has not paid anything extra for postage. On collection only items I have sold it has been picked up at home.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@lcdc1

 

How is / has the buyer paid? Paypal or cash on collection?


Advice is voluntary.
Kudos / Solution appreciated.
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lcdc1
Contributor
Contributor

All sorted once I sent an email to customer.  Item was then picked up successfully.

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