Hi luckylozza,
Welcome to the PayPal community forum. We are always happy to have new members. Apologies for the long response. I taught it best to provide you with all the information I had.
If the status of your payment is 'Unclaimed', the recipient has either not accepted or not received this payment.
There are several possible reasons why this payment is 'Unclaimed':
1. Recipient has not yet opened a PayPal Account.
2. Recipient has not confirmed their email address.
3. Recipient has not registered the same email address to their PayPal account that you have sent the payment to.
4. The recipient has not chosen to accept or refuse the payment.
5. The recipient’s email address was entered incorrectly when payment was sent.
We recommend communicating with your seller as this is often the quickest way to resolve this situation.
I hope this helps and thanks for posting
Paula
