Help... I can not buy anything still :(((

Zdravkomne
New Community Member

I tried to buy something on bay and message showed up saying "Please add a bank account to your PayPal account to complete this purchase. For further assistance, follow the steps listed in the PayPal Help Centre." 

 

What can I do. I done everything that PayPal asked and I got this confirmation email that everything is now fine, but still I can not buy anything. 

"Dear Zdravko Cimbaljevic,

We have completed our review, and as you have completed all the required
steps, we have restored your account.

We would also like to thank you for your patience and cooperation during
this process.

Sincerely,
Melissa
PayPal Account Review Department
PayPal, an eBay Company

Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.

Copyright © 1999-2012 PayPal. All rights reserved.

PayPal (Europe) S.à r.l. et Cie, S.C.A.
Société en Commandite par Actions
Registered Office: 5th Floor 22-24 Boulevard Royal L-2449, Luxembourg
RCS Luxembourg B 118 349

PPID PP820" 

 

What can I do???? 

 

Thank you in advance 

 

Zdravko 

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4 REPLIES 4

prettywoman8
Contributor
Contributor

Hi My bank card has been confirmed with paypal now for 7 years now today i am unable to pay for items and when i log into my account i am asked to confirm my bank account ? and i now have to wait days for 2 small deposits to be put into my bank account does anyone know what is going on and how can i pay for my ebay items? chrissie

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PayPal_Wayne
Moderator
Moderator

Hi there prettywoman8m,

 

I am going to take a guess at one of your limits need to be lifted. Adding and confirming a bank account will get you verified which in turn will lift your limits.

 

Wayne

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PayPal_Wayne
Moderator
Moderator

Hi there Zdravkomne,

 

The email you post sounds like you had limitation of some sort and solving this limitation doesn't always mean you can make payments. Can I ask where you are logging on from? Is it your home computer?

 

Wayne

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taylor1960marti
New Community Member

getting a bit fed up with this unable to pay go back to the old way

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