Cant add bank account. Wrong sort code?

danieltrcd
Contributor
Contributor

Hi.

 

I want to add my bank acc, but i cant, because when i type my sort code then its says: We are unable to retrieve a Bank/Building Society Name and Name of branch based on the Sort Code entered. Please check the Sort Code and try again.

 

Name itc its ok, so whats the problem?

 

I had paypal account before and i was using the same sort code and every thing was ok, but i deleted this acc and i did new one and now i have this rpoblem.

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6 REPLIES 6

PayPal_Wayne
Moderator
Moderator

Hi there danieltrcd,


I've sen this in the past and Customer Services had to intervene and manually add the bank account on behalf of the customer. If it's not sorted for you then please let me know and I'll try sort it.


Wayne

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danieltrcd
Contributor
Contributor

Everything is ok now. I just had my sort code wrong written on my paper. Thx for reply.

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PayPal_Wayne
Moderator
Moderator

No problem at all Smiley Happy Glad it's sorted!

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zahid21
New Community Member

Hellow Wayne,

 

I am getting the same problem. How can i make it fix? Plz help

 

Regards

Bilal

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che
New Community Member

I just had this problem, it was simply due to me taking to long to enter my details (couldn't find my bank folder!) which caused my login session to expired, just hit refresh and try again.

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tkx2lo
Contributor
Contributor

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