PayPal Sending Wrong Address to eBay Sellers

MikhailCompo
Contributor
Contributor

When I purchase items from eBay using Paypal, on a number of occasions now, the sellers have reported that the delivery  address Post Code they receive is different from my eBay delivery address.

 

I have accessed my Paypal account and I have ONLY ONE ADDRESS LIST which is absolutely correct.

 

This incorrect post code that Paypal are sending to sellers is not accessible to me to change.

 

How do I rectify this????

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

Check your ebay delivery address > my ebay > addresses > select the one for receiving items.


Advice is voluntary.
Kudos / Solution appreciated.
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MikhailCompo
Contributor
Contributor

I have already checked eBay, the addresses listed are correct and not the same as sellers are being emailed. 

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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi MikhailCompo,

 

It is strange that the seller woudl receive an address that you cannot see. I would recommend giving customer service  a call and have them check it out for you as I cannot see your account from here.

 

A tip is that we always show you the full address you are using when you go through the payment flow. Make sure you check it there to make sure everything is correct and if not it can be updated. 

 

Rachael. 

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