I can't add my account!

[Smarty_96]

Hello, I've recently opened a PayPal account, which is the only PayPal account I've ever owned! I've never had two PayPal accounts, and I'm hitting a brick wall in the verification process for my account. When I try to link my bank account to my PayPal account, it gives me this error message 'Error Message" We're sorry, but that bank can't be linked to any more PayPal accounts. Please link a different bank account.' Now just to remind you, I've never had a PayPal account before. Ever. So it's not possible that my bank account can be linked to another PayPal account. I've asked everyone in my household, and there is only one other PayPal user in the house and he has not used my details because I've checked my bank statements etc for unapproved charges. To confirm in case it makes any difference, my account is a savings account. If you know how to fix this issue without me having to sit through automated customer service responses, I'd be very grateful! Thank you, Smarty_96

[robsteer]

It probably is a paypal account in the past that you've totally forgotten about. It does happen from time to time.

If not, then sometimes if the bank has been added to your paypal account before this can sometimes disable it if it tries to be re-added.

Best advice would be to get in touch with customer support, by email or phone (as painful as it can be sometimes)

they can locate the bank or re-enable it for ya.

Some savings accounts can't be confirmed on PayPal however they can normally be added providing they have the standard 8 digit account number and sort code.