Address not being sent to seller

lost_legend
New Community Member

My house number and street name are not appearing on the receipt sent to the seller(and my copy too), but in my addresses it shows fine.

 

How can I sort this out ?

 

Any ideas

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1 REPLY 1

PayPal_barry
Moderator
Moderator

Looks like your shipping address is not complete. You can correct the shipping address by following the steps below:

 

  1. When you are reviewing the payment details, click ‘Change’ under Postal Address, and then click ‘Add Address’ to add a new address.
  2. If the new address is in a different country, select the country you want to have the item sent to and click ‘Apply my selected country.’
  3. Enter the address information and click ‘Add.’
  4. Review the details to make sure that all information is correct, and then click ‘Send Money.’

If you’ve already bought an item from the merchant, go to the merchant’s website to change the shipping address that you used for your purchase. If you can’t change the address on the merchant’s website, contact the merchant.

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