Adding funds from bank acct

amrip
New Community Member

I've requested to have funds added to my paypal account via my bank account.  Online says the transaction is still processing; however, I received an email that says my requests was declined.  The email stated:  

 

Your recent PayPal transaction was declined because you have not linked a payment method to your account.

 

I followed the direction the email provided to ensure that we have linked a payment method to the account.  I have no idea what the problem it.  My account info is listed correctly, been verified and I even added funds to my paypal account 2 months ago from this same bank account and had no trouble at all.  Anyone else ever have this problem?

 

Thanks for your help.

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1 REPLY 1

PayPal_Andy
Moderator
Moderator

amrip- So, I have a question. Were there any links in the email that you clicked on to follow the directions?  Personally, I've never heard of that type of email being sent out, especially not for a simple add funds.  Has the money cleared into your account?

 

If there were any links that you clicked on, you may want to run a virus scan on your computer just to be safe.  I must say, that's a strange situation...

 

Andy

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