They have to get the money from seller's bank account if there is no money in the PayPal balance. And if there is no money in both. You may have to wait until the seller sells something and get money into their PayPal account. The seller can be MIA at this point.
"Pending: If your refund status is Pending, It could be because PayPal has not yet received the funds from the buyer's bank for the Instant Transfer, or that the seller issued an eCheck that has not yet cleared from their bank. It usually takes 3-5 business days for the money to become available in your PayPal balance."
And did you follow the eBay procedure: http://pages.ebay.com/help/policies/money-back-guarantee.html#resolution1
Kudos & Solved are greatly appreciated. 🙂
