Online Purchase Payments

pinheadisloose
New Community Member

Can someone explain why, on a couple of recent occasions, i have had funds withdrawn from my  checking account even though there were more than sufficient funds in my paypal account.

 

thank you,   John

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2 REPLIES 2

angelleye
Advisor
Advisor

Are the funds in the account in a pending/holding status, by chance?

Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
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Niigel
Contributor
Contributor

There may have been other charges or credits still pending on your account.  A different line item may have reconciled before available balance updated, as well.  You will often see this happening if you use a PayPal Business Debit MasterCard (because of processing and finalization time differences between different merchants)

 

If you go back to the "classic site" view and look at your detailed history, you can view your transactions with a running balance sheet and see where your funds are/were.  

You can also get a breakdown for each individual transaction and see what funds were pulled from where to reconcile that specific transaction. (i.e. Bank Account, PayPal Balance, Dollar amount, etc)    

 

Hope this helps! 

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