Cancelled dispute, but paypal did not??

kimbo35465768
Contributor
Contributor

I had filed and cancelled a unauthorized use, it turned out to be just really high ebay fees.

 

Now, they say they have unlinked accounts from ebay but still shows linked.

 

I did not want this unlinked, please advise.  In fact, it does not appear to be unlinked because as I am typing this I sold something and was paid. 

 

Very confusing, please help

 

paypal mess.png

Login to Me Too
4 REPLIES 4

sharpiemarker
Esteemed Advisor
Esteemed Advisor

If the eBay account is linked back or still linked to your PayPal then ignore the email saying that it is not.  You can double check if both accounts are linked by going to PayPal Profile > Payments > Manage Preapproved Payments to see if there is an active profile for eBay.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

kimbo35465768
Contributor
Contributor

Thank you

 

When I logged in it showed as ok, and strangely I received a payment.

 

Now, when I tried to list something just now there was a message saying not linked and I fixed it by clicking that.

 

It seems to be working now

Login to Me Too

Whac-A-Mole
Frequent Advisor
Frequent Advisor

you cancelled agreement with Ebay,but you can still accept payment from ebay members,thats different,they are paying you via paypal,has nothing to do with your billing contract with ebay.

now how are you going to pay your Ebay bills?

you can sign up with a credit card instead

Login to Me Too

sharpiemarker
Esteemed Advisor
Esteemed Advisor

If there are no active Preapproved profile for eBay, you go back to eBay and link the PayPal account again.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.