Just want to close am done with it
justwanttoclose
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-28-2017
07:58 AM
I have 0 balance on this account , I am not connected to any card/ bank . But it still won't let me close this acount . Help plz?
5 REPLIES 5
DPCreations
Frequent Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-28-2017
08:10 AM
What are your transactions for the last 30 days? Do you have any transactions within the last 180 days?
justwanttoclose
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-28-2017
08:25 AM
Yes I have monthly pay , but small payments but I am done with it . So yes I have done some transaction in the last 180 days .
DPCreations
Frequent Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-28-2017
09:08 AM
If you sold items in the last 180 days it means the buyer has the potential to dispute those transactions. PayPal needs to make sure funds will be available for refunds during that time.
You could phone PayPal support to find out any other issues.
Quandary
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-28-2017
08:10 AM
Any open claims or disputes? If yes, you won't be able to close the account until they are resolved. Else, suggest phoning customer support.
justwanttoclose
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-28-2017
08:22 AM
I tried to disconnect any that in the account . So far as monthly pay ( if that what is means new at this ) all are paid at the moment from this account,until the next time I need to do payment using my other way of payment . I have no uses for paypal and I would like to close this account due to it holding personal info.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.