Just want to close am done with it

justwanttoclose
Contributor
Contributor

I have 0 balance on this account , I am not connected to any card/ bank . But it still won't let me close this acount . Help plz?

Login to Me Too
5 REPLIES 5

DPCreations
Frequent Advisor
Frequent Advisor

What are your transactions for the last 30 days?  Do you have any transactions within the last 180 days?

Login to Me Too

justwanttoclose
Contributor
Contributor
Yes I have monthly pay , but small payments but I am done with it . So yes I have done some transaction in the last 180 days .
Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

If you sold items in the last 180 days it means the buyer has the potential to dispute those transactions.  PayPal needs to make sure funds will be available for refunds during that time.

You could phone PayPal support to find out any other issues.

Login to Me Too

Quandary
Advisor
Advisor

Any open claims or disputes?   If yes, you won't be able to close the account until they are resolved.   Else, suggest phoning customer support. 

Login to Me Too

justwanttoclose
Contributor
Contributor
I tried to disconnect any that in the account . So far as monthly pay ( if that what is means new at this ) all are paid at the moment from this account,until the next time I need to do payment using my other way of payment . I have no uses for paypal and I would like to close this account due to it holding personal info.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.