Can't confirm my email addres.

CNDR9
Contributor
Contributor

hello there.

 

I have serious problem, can someone help me solve my problem?

I just sold item on opskins.com and cashout my money to paypal, i recieved email from OPskins that everything is ok and they send my money to my paypal. I also recieved an email from paypal that they add my money to my account balance until i confirm my email.  ''If you haven't confirmed your email address with us yet, you won't see the money in your account until you do.

 

 

how can i confirm my email addres? i can't see any html link to click to confirm. i didnt recieve any notification on paypal site or where can i put my confirmation code? im so helpless, idk what can i do..

i was trying to find some same results of this problem but it doesnt work.

 

Thanks for help, CNDR9

 

 

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18 REPLIES 18

DPCreations
Frequent Advisor
Frequent Advisor

I don't click on strange or suspicious links.

What devices are you using for email and PayPal?

Does you email client support links?

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CNDR9
Contributor
Contributor

I understand but its just a screenshot uploaded on sendspace where you can see my problem.

 

Im using my PC (browser google chrome) i also tryied to throught mobile but it is same result..

 

Yes my email supports  this html link, i checked settings right now.

 

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DPCreations
Frequent Advisor
Frequent Advisor

Did you copy the html link text into your browser to try to make it work?

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CNDR9
Contributor
Contributor

Yes i tryied but it didnt work..instead of HTML link to click i have only text..i cannot click on them.

when i tryied to copy text and paste to browser it loaded google and any same reasons with this problems.

 

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DPCreations
Frequent Advisor
Frequent Advisor

So what is the text of what should be a link?

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CNDR9
Contributor
Contributor

this is what i recieved when i can confirm my email adress..

 

>>> Confirm your new email address

Confirm your new email address Dear <removed>, You've added a new email address to your Pay..

paypal

Confirm your new email address

Dear <removed>,

You've added a new email address to your PayPal account, but you're not done yet. Take a minute to confirm this address so we know it belongs to you.

Once you have confirmed it, you can use this email address to receive payments. Plus, you can make it your primary address for all your online transactions.

Confirm My Email Address

If you didn't add this email, let us know right away. It's important because it helps us make sure no one is accessing your account without your knowledge.

Yours sincerely,PayPal

Help | Security Center

Please do not reply to this email. To get in touch with us, click Help & Contact.

Copyright © 1999-2017 PayPal. All rights reserved. PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22–24 Boulevard Royal, L-2449 Luxembourg RCS Luxembourg B 118 349

PayPal PPX001525:c6e1b7c33fb3 <<<

 

there is no one link to click, it just a text without html link..  in previous replies you can see screens of my recieve email that i cant click.

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DPCreations
Frequent Advisor
Frequent Advisor

Ok, so you need to phone PayPal customer service for help.

 

I'm just wondering if there is something in your email service which removed html text.

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CNDR9
Contributor
Contributor
do you have any acces to confirm my email? or can i resend my cashout from opskins back to opskins, when i cant see it in my account balance ?
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DPCreations
Frequent Advisor
Frequent Advisor

This is a user forum.  We do not have access to your account details and we cannot perform any PayPal operations.  You need to phone PayPal support for help.

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