Users being forced to open a PayPal account

[anthony_cgna]

Hello,

I am using PayPal Standard (in Canada) to link with my membership system on WildApricot.  Suddenly the payment page is forcing people to "Create a PayPal" account rather than allowing them to pay without doing so.  

When I first set the system up this was working correctly.  

I have a business accout, verified, and "PayPal Account Optional" is set to YES.

Note that I am currently testing the site from a US location (I am out of town) on a hotel IP address so I am not sure if that is the issue or if something else is wrong.  I am using the same account for payments from an Ecwid store and it is still functioning correctly.  

Any help would be appreciated, it is time sensitive.

Thank you,

Anthony

[DPCreations]

For time sensitive information needed quickly, best to phone PayPal customer service for an answer.

[anthony_cgna]

Thanks but unfortunately that's not an option for me right now -- so I'm trying here.  

Do you have any suggestions?

[DPCreations]

I guess you'll just have to wait until someone understands whay you are trying to explain.

[anthony_cgna]

What part is unclear?  

When I first setup the payment system with WildApricot, users had the option of paying with a credit card without signing up for a PayPal account.

Now, in the past few days, that is no longer an option -- the only options are to pay with a paypal account OR to create an account and pay.  Users no longer have the option of paying without creating a PayPal account.

Many thanks for any assistance.  

[DPCreations]

What is WildApricot and what does WildPpricot have to do with yoru PayPal account?  Whaat do users do with the account?

[anthony_cgna]

WildApricot is a membership platform through which we use PayPal to accept payments for membership dues.  It is listed as a partner of PayPal.

That said I changed my settings to "Express Checkout" and it seems to be functioning correctly now.  

Thank you for your quick responses.