Under 18, I turn 18 tommorow

Dkmariolink
Contributor
Contributor

I called customer service, and the lady told me that tommorow when I turn 18, I were to create a new account.

 

The thing is, my debit card and bank information is linked to my account that I signed up for when I was under 18. I cannot remove these, as my account is limited. Would paypal close this current account (I have over 200$ in it) so i'd be able to create a new one with the same information? The lady said I could transfer the 200$ into the new one I created tommorow... Thanks

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Erica
Moderator
Moderator

Hi Dkmariolink,

 

Happy Birthday!! Smiley Very Happy And thanks for reaching out to us here. We can help with this, but you would need to reach out to us through one of our customer service channels as we are not able to review your account information from here. Just give us a call, (or email, facebook or on Twitter at @AskPayPal) and we will help to get the information removed from the limited account so that you can add it to your new one.

 

I hope this helps!

-Erica

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!

View solution in original post

Login to Me Too
2 REPLIES 2

Dkmariolink
Contributor
Contributor

Can anyone help? Thanks

Login to Me Too
Solved

PayPal_Erica
Moderator
Moderator

Hi Dkmariolink,

 

Happy Birthday!! Smiley Very Happy And thanks for reaching out to us here. We can help with this, but you would need to reach out to us through one of our customer service channels as we are not able to review your account information from here. Just give us a call, (or email, facebook or on Twitter at @AskPayPal) and we will help to get the information removed from the limited account so that you can add it to your new one.

 

I hope this helps!

-Erica

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.