Why is my account limited?

Plamen_Nicolov
Contributor
Contributor

Hi all,

 

A couple of days ago I got a notification in my PayPal account, that they need a few documents to verify my identity, something about EU law etc. So I provided said documents (ID card and a phone bill with my name and address on it), the solution center says I've completed all necessary steps etc.

 

So today I got a notification saying my account has been limited, I can't send payments and withdraw funds. AFTER I've provided all documents they asked for in the solution center.

 

What's going on? I need my account, so what can I do? Turn to alternate payment solutions? I've been a PayPal user since 2008, but this has never happened and I'm really frustrated.

 

Please help!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Plamen_Nicolov

 

Phone customer services as nothing we can do for you.


Advice is voluntary.
Kudos / Solution appreciated.
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