Removing my account limitations. Not working
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So, as title says, I'm limited.
To remove the limitation, PayPal asks me to confirm my identity. And so, I proceed and click the "Resolve" button.
From there, it asks me for my method of choice to confirmation of my identity.
I select the first choice that says "Confirm Identity"
It then however, takes me to a page that states "We don't recognize the device you're using."
Giving me 2 choices, receive text or phone call for verification.
I chose the text but it states I don't have a phone number linked to my account.
And I do have one linked and confirmed. I thought it would be not a huge deal since it gave me an option to manually type it.
I type it and continue. But that doesn't work, it states in a red box "This number doesn''t appear to be registered under your name. Please try again."
What?!
I've tried to contact PayPal multiple times to no result. I get responded to by their automated answering system redirecting me through the same process of landing on the exact same page. I get a response from a human the first time but after I reply, the emails stopped coming in.
PayPal, step up your service.
Now I'm asking the community for help in hopes of fixing this.
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Is the phone number linked on PayPal registered in your name?
If not, you can't use it.
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