Old phone, Paypal wants to verify my ID via text... can't log in to change phone information.
IkeTyson
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Posted on
Jun-20-2016
07:16 AM
The last time I used Paypal was 2 phones and 1 computer ago.
Paypal does not recognize the device I'm logging on from. They want to send me a text to verify, but it will go to an old number. I can't log in though to change my phone setting. I also can't open a ticket or access any help to resolve this issue because to do so, you HAVE TO log in.
3 REPLIES 3
DPCreations
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Jun-20-2016
12:40 PM
stephybabylove1
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Jun-21-2016
08:33 AM
IkeTyson
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Jun-21-2016
04:33 PM
Thanks for the replies. Stephybaby, can I ask what you did to resolve your issue? I'm actually having trouble contactng them by phone.
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