should $119.00 rollerskates last more than three months?

[dadofchevy]

I bought my granddaughter rollerskates for Christmas. I paid $119.00 and they looked nice. The heels have broken away from the boots rendering them useless in less than three months. She doesn't weigh 100 lbs.. Do I have any recourse with Paypal?

[DPCreations]

Your recourse should first be with the merchant.  A phone call to the merchant is a good place to start.

[Whac-A-Mole · Accepted solution]

you have up to 180 days to file Item not as described with Paypal,you have 30 days to file same with Ebay .

30 days have past so you have to file with Paypal.

But if y ou win,you pay return shipping,dont tell me you bought from a Chinese seller,if so,good luck paying for return shipping with tracking.   

[dadofchevy]

Thanks for your help!

[William9 · Accepted solution]

If those have warranty provided by the seller, that's nice but if not, you basically have 180 days of "warranty" or "loan" provided by PayPal, so file claim about item not as described and you may be able to force refund. Of course you will then need to ship them back.