Re-open a case?
jdlane21
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Posted on
Dec-19-2017
10:30 AM
I opened a case for a suspect purchase my wife made 6-7 weeks ago, opened a case and it got closed, and now we received the product, but it wasn't what she wanted, and we can't open another case for the same transaction. We've sent several messages about it, but have trouble getting anything but what seems like a generic automated response that doesn't help. Does anyone have any suggestions?
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Whac-A-Mole
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Dec-19-2017
10:52 AM
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