I Ordered an item on Ebay and never recieved it

sweetpea21377
Contributor
Contributor

On September 5, 2017 I ordered some items on ebay.  I never recieved the items.  I contacted the seller and they said they would file a claim.  I waited for a response and now the claim is closed.  I kept following up with the seller but they just told me they were still waiting to find out with the postal service.  How can  I get what I paid for or my money back? 

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3 REPLIES 3

Whac-A-Mole
Frequent Advisor
Frequent Advisor

file item not received on Paypal.com

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sweetpea21377
Contributor
Contributor

But I didnt purchase through paypal.  I just paid with the company credit card.  Does that matter?

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DPCreations
Frequent Advisor
Frequent Advisor

Then file a dispute with the company credit card.

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