Accidently did not ask for a refund

Sowhatimbetaaj
Contributor
Contributor
So I am charging back on somebody and have made a mistake. I didn't notice the "refund" option, and I did not ask for a refund, even though I wanted to. I guess I thought it was clear enough that if I was making a complaint on the person that I wanted a refund. Is there any way I can change it so that I ask for a full refund? Or am I just **bleep** and there is nothing I can do? Please help me 😞
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11 REPLIES 11

DPCreations
Frequent Advisor
Frequent Advisor

A chargeback would be with your credit card, so you would need to work with your credit card bank.

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Sowhatimbetaaj
Contributor
Contributor
Sorry I don't mean chargeback I mean refund
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DPCreations
Frequent Advisor
Frequent Advisor

So, exactly what did you do for a refund or whatever you did?

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Sowhatimbetaaj
Contributor
Contributor
It was a digital good purchase
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DPCreations
Frequent Advisor
Frequent Advisor

Did you open a PayPal dispute?

What did you do to try to get a refund?

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Sowhatimbetaaj
Contributor
Contributor
Yeah i opened a dispute but I didn't ask for a full refund, I didn't see the option
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DPCreations
Frequent Advisor
Frequent Advisor

What type of dispute?

Just provide all the details once so no more questions would be needed.

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Sowhatimbetaaj
Contributor
Contributor
A significantly not as described dispute
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DPCreations
Frequent Advisor
Frequent Advisor

Does tracking show delivered?

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