"We noticed unusual activity" message

DudleyMorton
Contributor
Contributor

I received email from PayPal about unusual activity in my PayPal account  - see below the fragment. It is genuine, not a scam email. The unusual activity originated in a country I have never been to. I confirmed my identity, change the password and the limitation what I can do with the account was lifted, all is good.

 

My question is this - can you tell from the PayPal email what exactly has happened? Is it just that someone entered my email address and tried to login with incorrect password? That could have happened simply by mistake. I sometimes make a typo when entering my username to access various websites. Or was it something more severe, deliberate?

 

Thanks.

 

 

Email (fragment)

 

Subject: Important – We noticed unusual activity in your PayPal account

 

We need your help resolving an issue with your PayPal account. Until you help us resolve this issue, we've temporarily limited what you can do with your account.

 

 

What's going on?

We noticed some unusual activity on your PayPal account on ...... and are concerned about potential unauthorized account access.

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DPCreations
Frequent Advisor
Frequent Advisor

Why not call PayPal customer service and have them look at your account?  They may disclose the problem or, for security, they may not.

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