Recently, I reported an unauthorized transaction on my PayPal because some hijacker had purchased a $100 eGift. The hijacker changed the settings on my account so that it could go straight to my linked debit card to take money from my bank account because there was no money left in my PayPal account. Within minutes of receiving the e-mails for the purchase and settings change on my account, I reported the transaction, explaining the entire situation. They took about a week to do an "investigation" which eventually led to them incorrectly determining that my account "has not been accessed by an unauthorized third party" and that the transaction was authorized. How can the transaction be authorized if I am the owner of the account and immediately claim that the transaction wasn't authorized? I no longer feel safe using PayPal and have unlinked my bank account and debit card from PayPal account.
