How long should I wait for shipping information before filing a claim?
Esanker
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-23-2016
09:37 AM
I ordered an item from a store based in Ontario Canada. I ordered the item on Saturday and today is Wednesday. They have not sent me any shipping confirmation as of yet. How long should I wait before filing a claim?
3 REPLIES 3
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-23-2016
09:38 AM
Its only 4 days, why on earth would you want to start a claim already???
Advice is voluntary.
Kudos / Solution appreciated.
Esanker
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-23-2016
09:41 AM
DPCreations
Frequent Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-23-2016
09:44 AM
First thing is to check out the online store and review their timeframe for shipping and delivery iinformation.
Next, call the coompany and ask about the status of your shipment.
At this point, it's not a PayPal issue.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- limited account information in About Payments (Archive)
- Buyer from nigeria in About Payments (Archive)
- Empty parcel, no textbooks, just packing bubbles >.< in About Protections (Archive)
- Does PayPal email the shipping tracking number to my customer when I print out a shipping label? in About Business (Archive)
- Got scammed for almost 200 Dollars. Provide Proof of sale, paypal does nothing. in About Business (Archive)