My account was limited because a buyer didnt read my listing where it says clearly to allow 3 Business days for order to process. The order came through on a 3 day holiday weekend. I shipped it Wednesday but my account was already limited for the customer complaining of non shipment. There is a problem with this process. They dont inquire the seller to resolve this quickly. They demand a bunch of information I have no answers for and perhaps you can help.
1) My account is a personal account selling personal items. I do NOT have a website but they require one in the information they require from me. What do I put for a website? I put "not applicable" and it says it is not a valid website. I dont put anything and it says it is required. What to do?
2) They want invoices for the items I guess. These are used items that no longer have invoices though they require invoices. Also, I plan on doing a little drop shipping. I dont have invoices for these things as I do not stock anything. What do I put there?
They wont release my money for the items I sold until I figure this out. Any help will be GREATLY appreciated.
I understand why they are doing what they are doing as I am sure they have had many fraud problems so as usual... the honest people are they ones put out the most.
Thank you very much in advance for your help.
