Yesterday, I wanted to determine the highest amount I can send in a personal transaction, so I entered various amounts, alternating between high and low, to try to determine the exact number. After clicking "Continue" at around $800-$1200 (curiously, the amount varied) I noticed the site would either stop loading or tell me the process couldn't be completed. I did this probably around twenty times without once completing the process, since I didn't need to send money to anyone and was just curious.
I didn't realize this would be seen as suspicious activity since I wasn't actually sending any money, but after the last time I clicked "Continue," the site said my account was limited, and that I needed to 1) verify the two credit cards on my account, and 2) confirm my identity. I completed the second instruction via text, and it's listed as being complete. However, despite entering my credit card details multiple times per card, the first step stills shows as "awaiting response." The site says small withdrawals will be made and that I'll have to confirm them, but I haven't seen any yet. When should I expect them? I would like to resolve this today. I spent two hours on hold on the helpline yesterday, with no answer.
