Problem with linking Indian bank account

lavanya92
Contributor
Contributor
I am trying to link my Indian bank account to PayPal. I get an error stating "Sorry. The process cannot be completed now." I have been facing this problem since 2 weeks. I tried calling customer care but they said I need to contact PayPal india as my account is from India. I reside in US and I am not able to reach the PayPal India customer care. I dropped a mail to PayPal but they reverted asking my bank account number which I don't think it's OK to provide over mail. Could someone help with this? Has anyone faced this? What needs to be done? Thanks
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7 REPLIES 7

DPCreations
Frequent Advisor
Frequent Advisor

In the U. S. you need to link a U. S. bank account.

If you want to link an Indian bank you need to be in India and have an India PayPal account.

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lavanya92
Contributor
Contributor
Yes my PayPal account is from India. I have linked my indian debit card to the account. And now I am trying to link my bank account also.
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

you are in US and your account is open in India.

You need to open a US account,and link US bank account.

If you keep logging into your Indian account from US or go back and forth,PAYPL will restrict your account and ask for documents.

not all banks are accepted by Paypal. 

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DPCreations
Frequent Advisor
Frequent Advisor

You can't use your Indian PayPal account in the U. S.

 

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lavanya92
Contributor
Contributor
I have an PayPal account in India and I am trying to link a bank account which is also in India.. so.ideally I dnt think it should.be a problem. And PayPal can be used for international payment. I mean paying for products in USA with Indian PayPal account.
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DPCreations
Frequent Advisor
Frequent Advisor

An Indian PayPal account must be used in India.  You are not currently in India, so you can't use your Indian payPal account.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Try logging into your account through the PayPal India site:

 

https://www.paypal.com/in/webapps/mpp/home

 

^bookmark it.

 

Since you are residing in the US, best to open a US PayPal account though.


Kudos & Solved are greatly appreciated. 🙂
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