Paypal problem

alex_andre
New Community Member
Hey. Ebay seller accepts only paypal. My paypal account balance is ok and i have debit card on my account. Still i got this message, when i try to confirm purchase: please select a different payment or check your payment details...
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1 REPLY 1

PayPal_Travis
Moderator
Moderator

Hi alex_andre -

 

Welcome to the PayPal Community!

 

I'm sorry to hear you're having trouble making a payment. I know this issue happens from time to time, and it's never ideal. But thank you for posting here about the issue.

 

A payment may not be completed for a number of reasons. The most common troubleshooting tips to have a payment process are listed here. If you've tried these steps and the payment still isn't going through, I would recommend contacting PayPal directly as the specific reason would be easier to discern over the phone.

 

Thank you again for joining us! We're glad to have you!

 

- Travis

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