Payment Not Received

alondongirl
Contributor
Contributor
A friend sent me money exactly one week ago today. It was pulled from her bank account on October 16th (she showed me the screenshot of her bank statement). On her PayPal screen it still shows as pending. I have checked my PayPal, my email, my bank account - everything - over and over again, and I’ve gotten no indication that she has paid other than her showing me her screen shots. And I’ve already checked that my email was verified; it is.... Obviously the funds have been paid, but where have they been for the last seven days; where are they even now? When will I get them - if ever?
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4 REPLIES 4

DPCreations
Frequent Advisor
Frequent Advisor

Your friend should phone PayPal support to investigate the transaction number.  She needs to investigate what happened.

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alondongirl
Contributor
Contributor
Thank you. She has reached out to them, so hopefully they will provide an acceptable answer/solution.
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Whac-A-Mole
Frequent Advisor
Frequent Advisor

DOES She have your PAYPAL EMAIL ADDR right?

did you get an email from Paypal saying you get cash?

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alondongirl
Contributor
Contributor
Yes, she definitely has my email correct, and I’ve received cash many times over the last several years.
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