Not using paypal balance first

agentry1981
Member
Member
I recently bought an item off eBay and have plenty of funds available in my paypal account, but my debit card was still charged, what good is having a balance if you can't use it?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@agentry1981

 

Were the funds in your balance cleared and not pending?

 

Do you use PAD?

 

WEre the funds in the same currency as the person you were paying accepts?


Advice is voluntary.
Kudos / Solution appreciated.
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todd8989
Member
Member

I have the same issue. I have a sufficient, cleared balance, and everywhere on my profile it says will pay out of balance first, but it's just not. Very frustrating. Not sure what the PAD is in regards to the last comment. 

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