My order pending why

Toma1122
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Contributor
9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@Toma1122

 

A please would be nice?


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Toma1122
Contributor
Contributor

Toma1122
Contributor
Contributor
I buy from Ulta site but still pending my order why
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DPCreations
Frequent Advisor
Frequent Advisor

You'll need to ask the merchant why the order is pending and hasn't shipped.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Toma1122

 

I can tell you why its pending but at least have some manners and say PLEASE.


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Toma1122
Contributor
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Hi pls helpme why iam new in Paypal and not know anything
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Toma1122

 

When you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


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Toma1122
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Thanks for the reply will show you my problem, I bought the site but rejected Ulta I do not know why then linked to mind my pal and I bought again also declined, but when I entered the site I was surprised by that request in a wait-and my card has been deducting the amount from him please help
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Toma1122 wrote:
Thanks for the reply will show you my problem, I bought the site but rejected Ulta I do not know why then linked to mind my pal and I bought again also declined, but when I entered the site I was surprised by that request in a wait-and my card has been deducting the amount from him please help

 

What?

 

No idea why you were told you were declined by the checkout but it appears the payment went through.  Did you pay twice?  Tell Ulta to refund one of the payments.


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