My account is limited for 180 days

jarochua
Member
Member

Hi,

Around 2015, I work as a freelancer at Upwork. I transfered my funds at Paypal but suddenly I got a message saying:

 

paypal-account.PNG

Now, I could not resolve this issue. I wanted to link my bank account and credit card but could not do it because of its limitation. Please help me resolve this problem.

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3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

You account is limited.  The only thing you can do is withdraw funds.  If you don't have access from your PayPal summary page then you need to phone PayPal support.

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jarochua
Member
Member

Hi DPCreations,

 

Thank you for the quick response. I have access access from my Paypal Summary Page unfortunately when I click on withdraw funds it notice that I haven't linked a bank or a card yet:

 

transfer-funds.PNG

 

I have attempt to link my bank or card many times but I got an error message saying that:

 

error-paypal.PNG

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PayPal_Randy
Moderator
Moderator

Hi jarochua,

 

Welcome to the Community and congrats on your first post!  🙂

 

As this is a User to User Community, we don't have direct access to your account. If you're still seeing this issue on your end, I recommend contacting our customer service teams for further assistance.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

Thanks!

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