Known Issue: Received payments not appearing in balance
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Q. Why I cannot see the money in my balance? I am sure that I received a payment because I received the email confirmation.
A system change last night has resulted in an issue whereby instant bank funded transactions are not appearing on account balances. Once you received the email confirming your payment the transaction did complete but it will only appear in the account balance once this issue is resolved.
Q. Why does the system not allow me to withdraw the payment that I already received?
You will be able to withdraw the funds once the transaction appears on your account balance.
Q. I received a payment, but I cannot see the money in my balance. Should I send the parcel?
Until the payments shows as completed in your account activity log we would advise you not to send out the parcel. We expect this issue to be resolved soon therefore this shouldn't cause any major delay to your parcel send.
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Made a sale through my ETSY store yesterday, 9/7/16, for just shy of $100. The money can be seen in my Paypal account but PayPal will NOT let me transfer MY MONEY! PayPal says there is a computer glitch and I can't get to my sales income for maybe 72 hours! PayPal can NOT tell me where my money is!! PayPal has taken my ETSY sales revenue!!
I have now called PayPal three times and I get shipped to the Philippines and they can't even speak English! WHERE IS MY MONEY?? Additionally, PayPal charged me $3 to collect MY MONEY and Paypal KEPT MY MONEY!!
WHERE IS MY MONEY PAYPAL??????? BOOOOOOOOOOOOOOOOOOOOOOOOOO PAYPAL!!
ETSY sellers deserve an answer from PAYPAL NOW!! We pay PayPal for this service and now you got your fee AND our sales revenue!! BOOOOOOOOOOOOOOOOOOOOOOOOOO PAYPAL!!
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Hello, did you ever get this resolved? The same thing just happend to me. Is shows completed but its not in my balance. I really need this money for my sons medicine.
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Hello,
I received 3 payments yesterday for eBay auctions and called because only one is showing in my account balance and they told me it was a technical problem they are trying to fix and to keep checking my account . I called yesterday and today and got the same answer
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Hey i just had a problem with paypal my ask the community is under Help!!!!! lol thank you if u can help me 🙂
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