Friends & family issue

KLEdgar
Contributor
Contributor

I have tried twicenow to send a Friends  & family to my niece and I have set to her before several times. 

I get a notice that it has been sent but she is not receiving notification that money is there for her to get.

So what could I be doing worng??? I do it the same way I always do to her email account

HELP she needs the $$ for school supplie...it's only $63  

 

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9 REPLIES 9

DPCreations
Frequent Advisor
Frequent Advisor

What are the detailsl of the transaction in your PayPal account on your activity list?

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KLEdgar
Contributor
Contributor

I have received notification that I sent the payment  8/4/17  and she has not received notification that she has the $$

Money Sent
Paid with PayPal balance
Sent to.....
Details

$63.00
Total
$63.00
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KLEdgar
Contributor
Contributor

I have received notification that I sent the payment  8/4/17  and she has not received notification that she has the $$

Money Sent
Paid with PayPal balance
Sent to..... 
Details

$63.00
Total
$63.00
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DPCreations
Frequent Advisor
Frequent Advisor

Suggest you remove the transaction ID from your post.  This is a very public forum for the world to see your details.

Did  she check her PayPal account on a computer to look for the transaction?

Is there a notification for her on her PayPal account on a computer?

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KLEdgar
Contributor
Contributor

How do I edit my post to remove the transaction info as You suggested 

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DPCreations
Frequent Advisor
Frequent Advisor

Go to the three little vertical dots to the right of your post.  Hover and select edit.

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KLEdgar
Contributor
Contributor

THX. Did that. So what you're saying then is that she needs to check using  a computer and not her phone

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DPCreations
Frequent Advisor
Frequent Advisor

Correct.

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KLEdgar
Contributor
Contributor

Ok I'll have her try that when she gets home. Thx

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