URGENT P0 BUG: PayPal fails to save Dispute reply from a seller

SubMeNow
Contributor
Contributor

I try to reply a dispute in a resolution center:

 

Screen Shot 2016-08-14 at 10.18.44 AM.png

 

 

When I click "Send" I see this

 

Screen Shot 2016-08-14 at 10.18.58 AM.png

This is happening in all browser (Chrome, Firefox, Safari) under any OS (MacOS, Windows)

This is happening for ANY dispute we have, not a specific one.

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Sorry mate, nothing we can do about this one.  Users here have no access to back end technical stuff.  The best we can advise is to try again later to clear out your browser cache and cookies, restart device to make another attempt.


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Oh, best to type out your answer on a word processing app first then copy and paste it in because you're gonna take a while to formulate your answer and PayPal has a tendency to time out on you or do one of those moves you just got. 

 

Good luck!Smiley Happy


Kudos & Solved are greatly appreciated. 🙂
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