Refund won't process: cannot use/remove Card

SL96
New Community Member

I made a purchase on a website, and it appeared that the payment did not go through. I reviewed the payment and saw that it went through my bank account linked to my PayPal. Since I was not charged, I felt safe trying a payment again. However, after I made the second payment, both payments appeared in my statements. I tried to get both refunded for both purchases, and I was. However now one of the payments is still listed under pending, and I cannot view the details. I also was unable to try making a purcahse for a third time, and then I noticed the second 67.28 had not been re-added to my card yet. This is a picture of the paypal statements Imgur. I tried removing my card, and it wouldn't let me do that. It also would not let me update my billing address. Not sure how to move foward at this point.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

 

If your refund status is Pending, it could be because PayPal has not yet received the funds from the buyer's bank for the Instant Transfer, or that the seller issued an eCheck that has not yet cleared from their bank. It usually takes 3-5 business days for the money to become available in your PayPal balance.


Kudos & Solved are greatly appreciated. 🙂
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