How do I make a payment to PayPal

hennigh
Contributor
Contributor

The "make a payment" option is gone. The new and the classic forms both haven't got it. So how do I make a payment? Should I just forget about it and not pay? That doesn't seem right. But PayPal won't answer, either. I'm probably missing something really obvious, but they won't point it out to me. So. . .how do I make a payment?

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629 REPLIES 629

valleygirl7
Contributor
Contributor

On my tablet, that option isn't there 😞 

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HARDWHITE
Contributor
Contributor

THIS IS NOT FUNNY.  I DON'T SEE HOW I CAN MAKE A PAYMENT ON MY PAYPAL ACCOUNT.

OF COURSE I GET AN EMAIL TODAY SAYING MY PAYMENT IS LATE AND I HAVE TO PAY LATE FEES.

IF PAY PAYPAL NEED A LITTLE MORE OF MY ACCOUNT, THEY SHOULD JUST ASK FOR A DONATION.

 

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bernj
New Community Member

This is the worst site ever!! Who ever was responsible for the redesign should be fired for stupidity!! I can't spend hours on here trying to figure out how to pay my bill. Do you not want my business anymore?????????? Frustrating!!!!!!!!

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marlsrsoftball
Contributor
Contributor

Must be the same person that did Obamcare web site.

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weldonljw
New Community Member

valleygirl7
Contributor
Contributor

LOL, I was gone all day, cuz I have a life, right? I came home and called paypal to straighten this out as my payment is due. The hours for Paypal indicate until 10pm pst. I called & guess what? The hours are 10pm cst.

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Macklov
New Community Member

Okay, I finally figured out how to make a payment to Paypal! Yes Finally! It was kinda on accident but this is what you need to do. Go to your activity and click on one of your Completed Payments that you have made to Paypal like say, last months payment. Then at the top of that page, click on the " Return to Paypal Smart Connect Profile" That is where you will find the "Make A Payment" Button. I sure hope that this helps everyone, I agree with eveyone that this new site really stinks.Smiley Wink

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BrandyChloe
Contributor
Contributor

I ran into this same problem last month. Looked everywhere to make a pmt. on this new format and finally I had to call them. I already had it set up to pay online with my checking acct. So last month they said they were having problems and when I signed back on the next day, there was a button to click on that said "make payment'" underneath my balanced owed, I clicked on that and followed the prompts and it went through. But now that option is gone again and I am getting ready to call them now. I never had that problem with the old format. Just press your help button on the bottom of your summary page and a page will come up showing you their phone number. I know my pmt. is due every month on the 12th and I opted to pay online so I don't get a statement mailed to my home anymore, so I need to call them again. I don't know why that payment button disappeared from one month to the next. Kind of frustrating!


@hennigh wrote:

The "make a payment" option is gone. The new and the classic forms both haven't got it. So how do I make a payment? Should I just forget about it and not pay? That doesn't seem right. But PayPal won't answer, either. I'm probably missing something really obvious, but they won't point it out to me. So. . .how do I make a payment?


 

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HARDWHITE
Contributor
Contributor

THIS WORKS

Okay, I finally figured out how to make a payment to Paypal! Yes Finally! It was kinda on accident but this is what you need to do. Go to your activity and click on one of your Completed Payments that you have made to Paypal like say, last months payment. Then at the top of that page, click on the " Return to Paypal Smart Connect Profile" That is where you will find the "Make A Payment" Button. I sure hope that this helps everyone, I agree with eveyone that this new site really stinks.

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chrishusni
New Community Member

Go to the paypal master card logo on the summary screen.  It is on the left side of the page below your paypal balance logo.  Click directly on the words paypal extra master card and it will send you to the familiar screen with the make a payment option.  Took me a few minutes to figure this out.  Not to user friendly!

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