According to customer service,
If the promotion is expiring the next month, all payments above your minium is applied to the expiring promotion(s) -
If the promotion is NOT expiring the following month then all payments above your minium is applied to your balance -
Understand that you must make the extra payments the month before or the month during the end of the promotion.
Example: $100 promotion expires July 5th but your billing statement ends every 8th of the month.
All extra payment amounts made after June 8th will be applied automatic to your promotions expiring in July.
Example: $100 promotion expires October 5th : all extra payments made in before September will go to the balance instead of the promotional totals. This is where you would need to call customer service to have your extra payments applied to your promotional balance.
You must contact Customer Service to allocate any payments above and beyond you monthly payments to your promotional balance. The automated phone system is a maze so go this way:
Log into Paypal - (top bar) More - (drop down) Sitemap - (support) Contact us - (click) Call customer support: You will be given a 5 digit number to use when you call. This will make it easier for Paypal to bring up your account. Then navigate to payments then Paypal credit. I then pressed 0 a couple of times to get an operator. She was very helpful and allocated my payments to the promotions.
I really hope this helps everyone!!
